Privacy Policy
CJ Diamonds.co is committed to providing excellent customer service and the best value in fine jewellery while respecting and protecting the privacy of our customers. To better serve you, the procedure includes collecting and maintaining certain information. For example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, the confidentiality of this information is protected and enforced. We respect your privacy and seek to protect the trust you place in CJ Diamonds.co. Our Privacy Policy is explained in more detail below.
- What information does cjdiamonds.co collect from our online customers?
For individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. Persons who wish to make a purchase on cjdiamonds.co, in order to fulfil the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.
- Does cjdiamonds.co use "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to cjdiamonds.co, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.
- How does cjdiamonds.co use the individualized information that we collect?
We and the third parties who provide services related to cjdiamonds.co use the information referenced above to fulfil your order and provide services related to cjdiamonds.co or the operation of our business. Examples of such services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfilment and shipping, website evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfil your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of cjdiamonds.co or our corporate affiliates, including Caribbean Jewellers. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, e-mail address or phone number provided below:
cjDiamonds.co/Caribbean Jewellers
c/o Sat Naam Industries Limited
Corner MI Trace and El Socorro Road
San Juan
Trinidad & Tobago W.I.
Tel: 1-868-675-5618
Corporate Office: 1-868-285-9068
Email: sales@cjdiamonds.co
We currently send e-mails only to those cjdiamonds.co customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Caribbean Jewellers for a brief period of time after you make your request. You may also use the above addresses and phone numbers to correct or update any of the individual information we have stored.
- How is the information collected by cjdiamonds.co stored and what security procedures do we have in place to protect the confidentiality of that information?
Currently, the cjdiamonds.co customer information that we maintain is stored in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We do not sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.
However, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, a valid administrative request from a law enforcement agency or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that Caribbean Jewellers, or substantially all of its assets related to this website, is acquired by a third party, such information may be one of the transferred assets. Under these circumstances, Caribbean Jewellers/cjDiamonds.co would possibly require the acquiring party to follow the practices described in this privacy policy. We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Your ordering information is encrypted using the latest tools and technologies. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.
- Will the cjdiamonds.co privacy policy change?
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.
If you have any questions or concerns about our Privacy Policy, please Contact Us.